Clearly described as functioning as a vase but don’t hold water
Hi Stephen,
I’m really sorry to hear that, and I completely understand how frustrating it must be. A few customers have had similar issues recently, and I’ve traced it back to a change in my setup — I introduced new machines to keep up with demand and didn’t realise they needed separate calibration to ensure water-tight prints. That’s on me.
I’ve recently done this and put extra testing in place, and every pot is being water-tested before it leaves. I’m constantly learning and adapting, and feedback like yours genuinely helps me improve.
I’d love to make this right — please let me know if you'd prefer a refund or a replacement sent out.
Harley
I brought 2 pots and I can't believe how fast they were delivered. They are super lightweight and the colours are amazing. I'll definitely be back to buy more.
I love my new players self watering planters. I now want Vessela planters for all of my plants. Well done e for coming up with a unique system and for custom making others for me! Legend
ordered 2 pots. Loved the colour and design. Get lots of comments!